Return Policy

 

Returns:

60 Day Money Back Guarantee*

We know you will love your Charlie Blu purchase but if for any reason, you are not completely satisfied, we will refund your money within 60 days* of purchase. 

*All Clothing items are FINAL SALE and non refundable.
Original Shipping cost is non refundable. 

Damages:

We take pride in our products and will stand by our craftsmanship. Any item* that is damaged or defective can be returned FREE within 14 days for a full refund. If you need additional assistance please contact us at support@charlieblu.com.

 *Clothing sales are FINAL

Steps to Initiate Return:

Click here to go to the Return portal: 

  1. Enter the order number and the order's ship-to postal code.

  2. Click the Look Up Order button. The next screen will display the order information and each item in the order.

  3. Select the quantity of each item to return and the reason for the return.

  4. Click the Submit Request button. 

  5. Click the Print Return Label button.