Return Policy
Returns:
60 Day Money Back Guarantee*
We know you will love your Charlie Blu purchase but if for any reason, you are not completely satisfied, we will refund your money within 60 days* of purchase.
*All Clothing items are FINAL SALE and non refundable.
Original Shipping cost is non refundable.
Damages:
We take pride in our products and will stand by our craftsmanship. Any item* that is damaged or defective can be returned FREE within 14 days for a full refund. If you need additional assistance please contact us at support@charlieblu.com.
*Clothing sales are FINAL
Steps to Initiate Return:
Click here to go to the Return portal:
-
Enter the order number and the order's ship-to postal code.
-
Click the Look Up Order button. The next screen will display the order information and each item in the order.
-
Select the quantity of each item to return and the reason for the return.
-
Click the Submit Request button.
-
Click the Print Return Label button.